Littleton Food Coop

a community owned market

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PSA Regarding a Positive COVID Test at the Co-op

April 12, 2022 By Littleton Food Co-op

On Sunday April 10 we learned that two employees from our store tested positive for Covid-19.  

Both employees last worked at the store on Thursday 4/7, during which time they were not symptomatic. One employee was masked continuously during their shifts. Both work primarily within the Grocery department, HBC, and Operations areas. They are currently both self-quarantining at home for the NH recommended 10 day period.

We are encouraging anyone with concerns to contact their healthcare professional and get tested when appropriate. We have identified all staff members who may have been in close contact with the affected employees, and we are supporting them as they self-monitor. 

As part of our daily Covid-19 screening practices we ask that any employee who exhibits symptoms to stay home, contact our HR department, and notify their healthcare provider. Our co-op has a generous sick leave and vacation policy, and we are working with staff members on a case-by-case basis to ensure they have the support they need. 

Our co-op prides itself on its cleanliness, social distancing, and safety standards, and we are taking multiple steps to best serve you, care for our staff, and be a responsible member of our community. 

  • The Co-op is a mask-friendly store, and we encourage anyone with concerns to wear one!
  • Our staff self-monitor for symptoms and do not come to work if they are sick.
  • All employees are asked to maintain a 6 foot distance from customers and coworkers.
  • We practice social distancing in our work areas and have installed reminders throughout the store.
  • We have installed extra sanitizer stations for staff and customers throughout the store, and encourage good hygiene and frequent hand-washing. 
  • We’ve installed plexiglas safety barriers at our registers, and marked off spaces on the floor to help everyone maintain a safe social distance.

If you have any further questions, please contact us at info@littletoncoop.org.

 

 

Filed Under: covid19

Mask Policy Update

March 17, 2022 By Littleton Food Co-op

As you may have heard, local COVID case counts are dropping and the CDC and NH State recently made some changes in masking guidance. Therefore we’ve begun to roll back our current mask protocols. We realize it’s important we do this in a way that is transparent, inclusive and continues to serve everyone’s well-being.

While we don’t specifically require masks to be worn at the Co-op, we’ve been strongly suggesting it for a while now. Masks are now optional for customers. You can mask if you want to, or not. As of Monday 3/21, our employees will no longer be required to wear masks. If you have a respiratory illness, please be considerate and wear a mask so that it doesn’t spread to other customers and staff. If you have COVID-19, please stay home and refrain from entering the store.

If you’re not able to shop in person, we have a Curbside Pickup Service for Members. You can easily order your groceries on our website and we’ll bring them out to your car.

If you have questions or concerns, please reach out to us at info@littletoncoop.org. Thanks for listening, and we welcome your feedback!

Filed Under: covid19

PSA Regarding a Positive COVID Test at the Co-op

February 3, 2022 By Littleton Food Co-op

On Wednesday February 2 we learned that an employee from our store tested positive for Covid-19.  

The employee works in the checkout area at the registers. Their last shift was on Wednesday February 2. The employee is currently self-quarantining at home as recommended by their healthcare provider. 

We are encouraging anyone with concerns to contact their healthcare professional and get tested when appropriate. We have identified all staff members who may have been in close contact with the affected employees, and we are supporting them as they self-monitor. At this time we believe there is no communal spread within the Co-op. 

As part of our daily Covid-19 screening practices we ask that any employee who exhibits symptoms to stay home, contact our HR department, and notify their healthcare provider. Our co-op has a generous sick leave and vacation policy, and we are working with staff members on a case-by-case basis to ensure they have the support they need. 

Our co-op prides itself on its cleanliness, social distancing, and safety standards, and we are taking multiple steps to best serve you, care for our staff, and be a responsible member of our community. 

  • Employees are required to wear masks inside the store. We ask customers to wear masks while they shop.
  • Our staff self-monitor for symptoms and do not come to work if they are sick.
  • All employees are asked to maintain a 6 foot distance from customers and coworkers.
  • We practice social distancing in our work areas and have installed reminders throughout the store.
  • We have installed extra sanitizer stations for staff and customers throughout the store, and encourage good hygiene and frequent hand-washing. 
  • We’ve installed plexiglas safety barriers at our registers, and marked off spaces on the floor to help everyone maintain a safe social distance.

To learn more about the steps we are taking, please visit our website at www.littletoncoop.com/covid-19. 

If you have any further questions, please contact us at info@littletoncoop.org.

 

 

Filed Under: covid19

A PSA Regarding a Positive COVID Test at the Co-op

January 31, 2022 By Littleton Food Co-op

In the interest of transparency, we wanted to inform you that on Sunday January 30 we learned that an employee from our store tested positive for Covid-19.  

The employee works in the checkout area at the registers. Their last shift was on Thursday January 27. 

The employee is currently self-quarantining at home as recommended by their healthcare provider. To our knowledge, the employee has no exhibited symptoms while at work.

We are encouraging anyone with concerns to contact their healthcare professional and get tested when appropriate. We have identified all staff members who may have been in close contact with the affected employees, and we are supporting them as they self-monitor. At this time we believe there is no communal spread within the Co-op. 

To learn more about the steps we are taking, please visit our website at www.littletoncoop.com/covid-19. 

Filed Under: covid19

A PSA Regarding a Positive COVID Test at the Co-op

January 14, 2022 By Littleton Food Co-op

On Friday, January 14 we learned that two employees from our store tested positive for Covid-19.

One employee works in the deli department, and the other employee works in the bulk department. Their last shifts were on Friday January 7.

Both employees are self-quarantining at home as recommended by their healthcare providers. To our knowledge, neither employee has exhibited symptoms while at work.

We have identified all staff members who may have been in close contact with the affected employees, and we are supporting them as they self-monitor. As part of our daily Covid-19 screening practices, we ask that any employee who exhibits symptoms to stay home, contact our HR department, and notify their healthcare provider. Our co-op has a generous sick leave and vacation policy, and we are working with staff members on a case-by-case basis to ensure they have the support they need.

We encourage anyone with concerns to contact their healthcare professional and get tested when appropriate.

To learn more about the steps we are taking, please visit our Covid-19 information page.

If you have any further questions, please contact us at info@littletoncoop.org.

Filed Under: covid19

A PSA Regarding a Positive COVID Test at the Co-op

January 10, 2022 By Littleton Food Co-op

In the interest of transparency, we wanted to inform you that on Monday, January 10 we learned that two employees from our store have tested positive for Covid-19.

One employee works in the deli department, and the other employee works as a cashier. Their last shifts were both on Saturday, January 8.

Both employees are self-quarantining at home as recommended by their healthcare providers. To our knowledge, neither employee has exhibited symptoms while at work and most likely contracted the virus outside of the store.

We encourage anyone with concerns to contact their healthcare professional and get tested when appropriate.

As an added precaution we’ve done extra cleaning and sanitation in each area of the store. We have also identified all staff members who may have been in close contact with the affected employees, and we are supporting them as they self-monitor. At this time we believe there is no communal spread within the Co-op.

As part of our daily Covid-19 screening practices, we ask that any employee who exhibits symptoms to stay home, contact our HR department, and notify their healthcare provider. Our co-op has a generous sick leave and vacation policy, and we are working with staff members on a case-by-case basis to ensure they have the support they need.

Our co-op prides itself on its cleanliness, social distancing, and safety standards, and we are taking multiple steps to best serve you, care for our staff, and be a responsible member of our community.

Employees are required to wear masks inside the store. We ask customers to wear masks while they shop.
Our staff self-monitor for symptoms and do not come to work if they are sick.
All employees are asked to maintain a 6 foot distance from customers and coworkers.
We practice social distancing in our work areas and have installed reminders throughout the store.
We have installed extra sanitizer stations for staff and customers throughout the store, and encourage good hygiene and frequent hand-washing.
We’ve installed plexiglas safety barriers at our registers, and marked off spaces on the floor to help everyone maintain a safe social distance.

To learn more about the steps we are taking, please visit our Covid-19 information page.

If you have any further questions, please contact us at info@littletoncoop.org.

Filed Under: covid19

Employee Vaccinations at the Co-op

October 18, 2021 By Littleton Food Co-op

A few of our customers and Members have reached out to us with inquiries and concerns regarding our vaccination policy here at the Co-op. At this time we do not have a mandatory vaccination policy in place for our employees. We are waiting to hear from OSHA as they develop such a policy for businesses with more than 100 employees. 

For privacy reasons we do not divulge the vaccination status of individual employees, just as we would not divulge any other personal health information. What we can tell you is that our current vaccination rate is well above the state average. We have had multiple in-store opportunities for our employees to receive a free vaccination. We have a mask mandate in place for our employees and still do our best to practice social distancing. We haven’t had any community-spread events inside our store, and the few cases we have had most likely originated outside of the Co-op.

We know that Covid-19 can be transmitted among vaccinated people. Our employees wear masks to protect each other, to protect our customers and Members, and to minimize the spread of the virus in our community. We urge you to do the same and wear a mask when you shop here at the Co-op.

If you have any specific questions or concerns please don’t hesitate to reach out to Ed King, General Manager, at eking@littletoncoop.org

Filed Under: covid19

A PSA Regarding a Positive COVID Test at the Co-op

October 15, 2021 By Littleton Food Co-op

To Our Members & Community,

In the interest of transparency, we wanted to inform you that yesterday afternoon (Thursday October 14) we learned that an employee from our store tested positive for Covid-19.  

This employee works in the Produce department, so we are being extra vigilant since they have had contact with the public. They last worked at the co-op on Tuesday October 12 and are self-quarantining at home as recommended by their healthcare professional. To our knowledge, the employee has not exhibited symptoms while at work, and very likely contacted the virus outside of the store.

As an added precaution we’ve done extra cleaning and sanitation in that area of the store. We have also identified all staff members who may have been in close contact with the affected person, and we are supporting those employees as they self-monitor. At this time we believe this is an isolated case and there is no communal spread in the store. 

We are encouraging anyone with concerns to contact their healthcare professional and get tested when appropriate. As part of our daily Covid-19 screening practices we ask that any employee who exhibits symptoms to stay home, contact our HR department, and notify their physician. Our co-op has a generous sick leave and vacation policy, and we are working with staff members on a case-by-case basis to ensure they have the support they need. 

Our co-op prides itself on its cleanliness, social distancing, and safety standards, and we are taking multiple steps to best serve you, care for our staff, and be a responsible member of our community. 

  • Employees are required to wear masks inside the store.
  • Our staff self-monitor for symptoms and do not come to work if they are sick.
  • All employees are asked to maintain a 6-foot distance from customers and coworkers.
  • We practice social distancing in our work areas and have installed reminders throughout the store.
  • We have installed extra sanitizer stations for staff and customers throughout the store, and encourage good hygiene and frequent hand-washing. 
  • We’ve installed plexiglas safety barriers at our registers, and marked off spaces on the floor to help everyone maintain a safe social distance.

If you have any further questions, please contact us at info@littletoncoop.org.

Filed Under: covid19

Our Mask Policy is Changing

June 24, 2021 By Littleton Food Co-op

Our Management Team recently met to discuss a plan for lifting the store’s COVID restrictions, including our current mask policy. We have been continually monitoring NH State and CDC guidelines, as well as the latest COVID-19 case counts and hospitalization data for our market area. Overall, we have seen a steady decline in COVID numbers in our region, as more and more of the local population is vaccinated. Currently, 75.5% of the staff here at the Co-op have been vaccinated, which is a milestone we are quite proud of. 

We also discussed feedback from employees, customers, and other members of our community, and as usual, the perspectives vary widely. Some urged us to end restrictions immediately or very soon, while others felt it was important to wait longer. From these conversations it is clear that some of us need time to adjust to changes in our policies. We hope to proceed in a way that is not only transparent, but also allows our customers, employees, vendors to feel comfortable here at the Co-op. 

With these things in mind, we felt it was important to give the community notice of our change in policy. As of July 2 2021, we will be relaxing our mask policy for customers as well as employees. As of that date, anyone who has been vaccinated is not required to wear a mask at the Co-op. We are encouraging anyone who is unvaccinated or has health or safety concerns to continue to wear a mask. We offer our online Curbside Pickup service for those who are unable to shop in person.

On July 2 we also plan on re-opening our Cafe space to the community, and we will also resume our regular in-store tastings, classes, and events. It’s been a long time since we’ve been able to host these kinds of activities, and we’re really looking forward to reinstating that vibrant, busy, community-minded atmosphere in our Co-op.

As always, thank you for your support and your cooperation!

Filed Under: covid19

COVID-19 and the Co-op

February 2, 2021 By Littleton Food Co-op

Update Effective 5/28/2021 Vaccinated customers are strongly encouraged to wear a mask, but it’s no longer required. Customers who have not been vaccinated are still required to wear a mask here at the Co-op, on an honor-system basis. Our employees are required to continue to wear masks for the time being.

We decided to make this change after considering recent CDC guidance and the decline in local case counts. We appreciate everyone’s cooperation, and we trust our community members to do the right thing.

If you’re concerned about shopping in-store, we’re happy to offer our free Curbside Pickup Service. You can place your order online and we will gladly shop for you and bring your order out to your car.


We’re continuing to work hard to keep our store clean, safe, and welcoming for everyone. We’ve implemented many procedures and policies for COVID-19, most of which follow CDC and NH State guidelines. We’re committed to doing the best we can to take care of our customers and our staff, while still keeping our shelves stocked with essentials.

We have many procedures already in place to help protect the safety of our employees, members, and shoppers—procedures we rely on to reduce the spread of foodborne illness and seasonal colds and flu every year. We will regularly update this page as the situation progresses,  so please check back for updates.

  • Masks are mandatory for all persons (over 2 years of age) who enter the co-op. This policy is strictly enforced.
  • Please stay 6 feet away from other people while you shop.
  • Please shop alone, in order to limit the number of people in the store.
  • Stay home and do not shop in the store if you are sick.

Keepin’ It Clean

  • We are making extra efforts to keep the store clean and sanitized, particularly in high-contact and high-traffic areas.
  • Our staff continually cleans throughout the day.
  • For health and safety reasons, we have closed dine-in seating in the co-op cafe. The sinks are still available for hand washing as needed.
  • Our shopping baskets are sanitized each morning. We have sanitizing wipe stations in our entry and exit areas if you’d like to clean your shopping carts and baskets before use.
  • We have touchless hand sanitizer stations now set up in the entry and exit, as well as near the restrooms, produce area, bulk area, meat department and dairy.  Please look for these grey wall-mounted boxes the next time you are in the store.
  • Our cashiers disinfect the register belts and bagging stations between each order, as well as sanitize their hands before waiting on the next customer.   Please be patient while this process is taking place as it is for your health and protection.
  • You may bring your clean reusable shopping bags in the store. Please bag your own groceries at the register. We also have paper bags for 10 cents each, as well as complimentary grocery boxes for you to pack your purchase in.
  • Our credit card pin-pads are wiped down frequently. Please use the stylus to enter your information, since that is easy to clean between uses. We encourage customers to pay with debit or credit cards if possible, since it vastly reduces the amount of cash we have to handle. We also accept touchless payments such as Google Pay and Apple Pay, which are even safer.

Social Distancing

When you visit the store you will see many reminders about social distancing, shopping solo and wearing a mask.  Please keep away from other shoppers as well as our staff while they work, for your own safety as well as ours.

At the registers, we’ve installed plexiglass barriers to protect you as well as our cashiers. There are also marks on the floor so that you know where to stand while you wait in line, and stay a safe distance apart.  We have also discontinued the practice of having additional staff pack up your order.  We felt this introduced one more person handling your food as well as a challenge to proper social distancing at the checkout counter.  Please plan on assisting your cashier in bagging or boxing up your groceries.

In the aisles, please give employees extra space when they are stocking.  It is a difficult and challenging job keeping the shelves full while the store is open.  Please do not reach over employees or other shoppers to retrieve something from the shelves.  Maintain a safe 6-foot distance and ask about the item you need.  Our staff will gladly move aside or reach the item for you.

Here are some of the policies (and tips) we’ve implemented to keep everyone safe & healthy:

  • Masks are mandatory for all persons (over 2 years of age) who enter the co-op. This policy is strictly enforced.
  • Please stay 6 feet away from other people while you shop.
  • Please shop alone, in order to limit the number of people in the store.
  • Stay home and do not shop in the store if you are sick.
  • Make a shopping list, considering ways to minimize shopping trips.  Plan your shopping trip ahead of time by using our map!
  • Cover your cough or sneeze, wash hands often, use sanitizer and only touch items you intend to buy.
  • Only buy what you need, and leave some for your neighbors.
  • If possible, pay with a debit or credit card, or use contactless payment, which is far less germy than cash.

Food Safety

Our employees follow a strict set of standard operating procedures when handling products. No employee goes near the Co-op’s prepared foods or other products without extensive training on how to handle them properly and safely.

For the time being we are discontinuing our self-serve hot food stations, including soups, pizza, and self-serve coffee. Pre-packaged grab & go options are still available. All of our fresh-baked items are now packaged.

According to the Harvard Health Blog, it’s not clear if the virus can spread through food. Even if so, it would be highly unlikely. Regardless, health officials cannot absolutely rule out the possibility of transmission from infected food handlers – which is why we ask our staff to stay home when they are sick.

Supporting our Staff

Because of the increased risk of exposure that comes as a result of working in a grocery store, all of our staff are receiving hazard pay bonuses.

Out of care for our community, our policy has always been for staff to remain at home when they are unwell. All of our employees accumulate paid time off to cover sick time.

We have several options in place to provide paid time off for those employees who are self-isolating due to illness or immune vulnerabilities, as well as those who need to stay home to look after their children.

Events and Sampling

We have discontinued all food demos & sampling at this time. We are also suspending all community info tabling events.

We’ve also made the hard choice to postpone our sampling event days, in-store classes, and workshops.

In order to promote healthy social distancing practices, we have moved our monthly Board Meetings, our Annual Meetings, and Board Elections online.

We have suspended our regular Member Appreciation Days & Senior Discount Days since we don’t want to encourage shoppers to crowd the store on a single day. Instead we are offering extended “Floating Member Discount” and “Senior Five & Dime Discount” periods so that our Members can use their discount during those allotted times, during one shopping trip, and on the day of their choice.

Supplies

You may have heard stories about grocery stores running out of food and household needs as consumers stock up on the essentials. One of our strengths is that we source from multiple suppliers and don’t pull from a central warehouse.

We are working diligently with our suppliers to keep essentials and pantry staples in stock, but please bear with us as some items may become out of stock or unavailable.

Work with Us

Finally, we ask all of our members, shoppers, and employees to partner with us in this.  Please be courteous and mindful as you shop, realizing we are all working through these challenges together.  Please be patient when needing to wait, or when a product is unavailable due to supplier issues.  Social distancing is key – please stay 6 feet away from other shoppers and store employees.

WHO has great advice on how to be responsible in order to protect yourself—and by extension your community—from the virus.

Please shop alone, shop efficiently, and wear a face covering.  Again, we love seeing you all, and we’ll be here when brighter times are back for the usual smiles and chit-chat we all love in our co-op community. But for now, we’d like to try to reduce the number of people in the store at any given time, for the health and safety of everyone.

If you are older or in need of assistance with your grocery shopping, please give us a call. At this time we are unable to offer delivery or special shopping hours due to logistics and safety concerns. We do offer a Curbside Pickup service for seniors, people who are highly vulnerable to COVID 19, or people who are sick and staying isolated.

Learn More

More thoughts or questions? Reach out anytime. For general questions please call the store at (603) 444-2800 or email your comments to info@littletoncoop.org.  Remember that our employees on the front lines have their hands full with the challenging new essential position they have found themselves in.  If you have a concern or suggestion, please ask for a manager.  You can also email cwhiton@littletoncoop.org.  We will be glad to listen and provide assistance.

Updated 02/02/2021

 

Filed Under: covid19, Uncategorized

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Our 2022 Partners

January
North Country Beekeepers Association
February
Mt. Eustis Ski Hill
March
Women's Entrepreneurial Network (WREN)
& NH Farm to School
April
Littleton Area Senior Center
May
Adaptive Sports Partners of the North Country
June
Second Chance Animal Rescue
July
Boys & Girls Club of the North Country
August
Above the Notch Humane Society
September
The Colonial Theatre
October
Littleton Co-op Community Fund
November
Local Food Pantries
December
The Bancroft House



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43 Bethlehem Road· On the corner of Cottage St and Rte 302· Exit 41 off I-93· 603-444-2800
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